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Frequently asked questions

Repair of coffee equipment

Warranty
for work 3 months.
Fast and quality repair
Free
diagnosis
on the spot
Submit a request for repair

What coffee equipment do we repair?

There is no coffee machine that we cannot repair

Roasting coffee

Repair of home coffee equipment

We repair home coffee grinders, cone and automatic coffee machines.

Roasting coffee

Repair of office coffee equipment

We repair office coffee machines Saeco, De'Longhi, Philips, Gaggia, Solis and others.

Roasting coffee

Repair of professional coffee machines

We repair professional coffee equipment (grinders, single-boiler and multi-boiler coffee machines).

Roasting coffee

Repair of vending coffee machines

We repair desktop vending coffee machines

STAGES OF WORK

Application processing

Within a few minutes, our specialist will contact you and clarify all the details.

Departure of a specialist

Within an hour, if necessary, our specialist will come to you. Departure is paid.

Repair

Our specialists carry out repairs as quickly as possible. In case of minor damage, the repair takes 1-2 days.

Done

Our courier delivers the working equipment to you (or you can pick it up yourself).

Why should you contact us?

01

We have been in the coffee business for more than 10 years

We have been in the coffee business for more than 10 years

02

We use only original spare parts

Thanks to this, we give a guarantee for our work.

03

Spare parts without markups

We order spare parts directly from manufacturers, so we do not make markups.

04

Free diagnostics

If you repair equipment with us, you do not pay for diagnostics.

05

Partner program for customers

We provide discounts on service for regular customers.

06

We give 100 g of coffee as a gift

We roast coffee and offer you to check its quality for free.

Coffee as a gift

We are a coffee company, so we give away 100 g of BRAZIL MOGIANA coffee for every repair

BRAZIL MOGIANA - a kind of tuning fork in the world of coffee - the best Brazilian Arabica, large, with a uniform round grain.

Tasters believe that the main feature of BRAZIL MOGIANA is the characteristic taste of milk chocolate, deep and rich, there are also notes of dried fruit and hazelnut, acidity is almost absent.

Basic services

Diagnostics

in case of refusal of repair

300 hryvnias

Visit of the master in Kharkiv

 

from UAH 300

Repair out of order

 

500 hryvnias

Transportation of equipment

2 sides

600 hryvnias

COST OF SERVICES

We will repair coffee machines
of any complexity

For automatic coffee machines

For automatic coffee machines

Diagnostics (in case of failure to repair) 300 UAH
Exit of the master in Kharkiv 300 UAH

Coffee machine service

Which includes:

  • descaling
  • cleaning from coffee oils
  • maintenance of the working unit of the coffee machine
  • cleaning the coffee grinder
700 UAH
Transportation of equipment
(2 ways)
600 UAH
* The cost of repair is determined by the service engineer after diagnosis.
All spare parts and their replacement are paid for separately.
Submit a request
For professional coffee machines

For professional coffee machines

Diagnostics (in case of failure to repair) 500 UAH
Exit of the master in Kharkiv 500 UAH

Coffee machine service

Which includes:

  • cleaning groups from coffee oils
  • cleaning and puttingty of steamers
500 UAH

Configuration and repair
of one additional node

repair of a steamer, boiling water tap, adjustment of pressure in the pump or in the boiler, etc

from UAH 300
Transportation of equipment
(2 ways)
600 UAH
* The cost of repair is determined by the service engineer after diagnosis.
All spare parts and their replacement are paid for separately.
Submit a request
For vending coffee machines

For vending coffee machines

Diagnostics (in case of failure to repair) 300 UAH
Exit of the master in Kharkiv 300 UAH

Coffee machine service

including customizing the drink menu at the customer's request

from UAH 1000
Transportation of equipment
(2 ways)
600 UAH
* The cost of repair is determined by the service engineer after diagnosis.
All spare parts and their replacement are paid for separately.
Submit a request

Not sure what to do with the coffee machine?

Leave an application and our specialists with 10 years of experience will conduct a free diagnosis.

Order diagnostics

Our clients

These companies already order coffee from us and rent coffee equipment

There are questions

Leave a request and our specialist will answer all your questions

Where we are